Our case analysis is the multi-cultural life. I'm He He, a smart robot working in Community Service Center of Evergreen Tree Community of He Fei. I'm here to help senior residents with their daily needs. Chinese Grandma Li and German Grandpa Schmidt have appointments today.

Oh, here they come. Good morning, Grandma Li. Hey, He He. I just went to the market and bought these vegetables. Since I came a little earlier, why not check my blood pressure now? Okay, we can do it now. Grandma Li, your blood pressure is a little bit high.

How's your sleep recently? Do you feel dizzy or tired? Well, I toss and turn at night, but I doze off during the day while watching TV. Guess that's just part of getting older. I actually have this friend. She's also very... Oh, excuse me. My appointment was 10. What's going on here? I'm so sorry. Please. Please. Grandpa Schmidt, still jogging every day? How are the grandchildren?

Just do the check-up, okay? Oh, hey, yours is high too. Let me tell you, you should eat more vegetables. Do you exercise? I personally exercise a lot. Oh, lady, lady, that's personal. Why are you still here? I thought you were down. Don't be upset, Grandpa Schmidt. How's your sleep recently? I have shared your data with your children so they can test the short.

What? You share it without asking? That's my private information. You have no right to do so. Oh my god, the whole system is a mess. No privacy, no respect. Honestly, the rubber shooting handled this stuff. Calm down, Mr. Smith. Getting angry is bad for your health. Come on, I will show you some Tai Chi moves. It will help you calm down. What is Tai Chi? What is it for? It's a traditional Chinese way of staying healthy.

And it works indeed. Come on, let's give it a try. Remember to keep your balance and extend your arms gracefully. See, this move is called why crane spread its wings. Sorry to interrupt. It's time for you to take your pills.

Okay. Mrs. Li, do you want to take yours? In a minute. Let me finish this set first. Whatever. Good morning Mr Schmidt Long time no see I actually book ahead this time so I go in there and do my check first Hope you know my wedding Not at all I wait outside here Oh, I hear that they gave He He an update with better performance. Is it true?

Well, it says so. Let's give it a try. Yeah. China mode. Good morning, Grandma Li. You look radiant today. Do I? I heard your grandson started college. Congratulations. How do you know that? That's surprising. Okay. Since you came early, I will check up your blood pressure first. Sure. Looking good.

Your blood pressure is under control. I will share your data with your children so they can rest assured. You remind me to pay attention to my diet and rest on time every day. Let me tell you a little secret, but you must not tell my kids. You are even more reliable than my kids sometimes. Mr. Schmidt, it's your turn. Okay. Germany mode. Mr. Schmidt, it is your turn.

Please take a seat and roll up your leaves. Okay. Okay. Much better, but still a little high. Mr. Schmidt, may I share your data with your doctor this time for better care? All right, if it helps. Okay, I will send it to your online system to get more professional advice. Seems like the update actually makes a difference.

Yeah. Your feedback is appreciated. Feel free to contact me if you need more help. That's great. That is great. So, I have a question for you, Mr. Smith. Did you learn the moves of Tai Chi well? Yeah, at first I thought Tai Chi was just some slow movements, you know. I practice every day. Now I can see how it connects body and mind. Yeah, I can see your progress. Next time I will teach you a move called Cloud Hands.

Now, let's practice together. Maybe He He can even join us. How wonderful! This is exactly what our community stands for, East and West, learning and growing together. In this case, the robber did not take the cultural differences into consideration, causing dissatisfaction and complaints.

Today we will analyze from two aspects, individualism versus collectivism, cultural tightness-looseness theory. Firstly, whether to share health data with others or not reflects different views between China and Germany. This can be explained by Hofstede's cultural dimension. Individualism versus collectivism. Chinese people focus on collectivism.

Family ties are strong and sharing one's personal information is a sign of care and trust. However, German people focus on individualism. They think that sharing one's personal information without their permission is an intrusion to their privacy. Furthermore when asked to take the medicine on time different attitudes show different perceptions in the Thai and loose culture In a loose culture like China people have weak social norms and a high tolerance of deviant behavior That's why when asked to take the medicine, Grammarly acts casually and sets a more flexible time schedule.

However, in a tight culture like Germany, people have more strong social norms and a low tolerance of deviant behavior. Thus, punctuality and obedience to rules become crucial. Intercultural conflicts are inevitable in elderly care for senior citizens from different cultures, which can be solved through cultural localization and adaptation. To solve the problem, the robot was later developed with two distinct modes.

With the update, the robot can adjust itself to different cultures and meet the needs of culturally different customers. Enterprises should also adjust their products' function, service, appearance, better align with the target culture and ultimately improve the market competitiveness. Robots are the key industry for building digital China. Nowadays, the figures of Chinese service robots can be seen in many places in the world, like power terminal in Singapore, hospital in Thailand, factory in Saudi Arabia, and so on.

As the lifespan of world population keeps increasing and elderly population grows, the service robot made in China will play a more significant role. When introducing service robots into new countries, not only should they be technically transformed and upgraded to meet the local regulations and standards, but also it's necessary to fully understand the local culture and incorporate them into the design of service robots.

That's all. Thank you.